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How to Complete Your Consumer Confidence Report

Instructions for you to prepare your CCR, due July 1 of every year.

The document you create using the CCR Generator is not a complete CCR. It is your responsibility to make sure the CCR you send your customers is correct and consistent with the compliance data submitted to the TCEQ and contains all information required in the TCEQ publication Fees, Standards and Reporting requirements for Public Water Systems. The CCR is due to your customers and TCEQ by July 1 of every year.  

To create your draft CCR, follow these steps: 

    1. Go to the TCEQ CCR Generator at http://dww2.tceq.texas.gov/CCR/.
    2. In the Enter or Select Water System field, type in TX followed by your 7 digit Public Water System ID or find your PWS Name in the drop down menu.
    3. In the Select CCR year field, select the appropriate year.
    4. In the Select Report Format field, select from PDF, RTF or DOC (Microsoft Word). We suggest using DOC because most people have Microsoft Word on their computer.
    5. Select Generate Report to download your draft CCR. 
    6. Select Save As to save the report to your computer or Open the document then Save As. The document may be "Read Only" so you will have to Save As it before making any edits.

 

To edit your draft CCR, follow these steps: 

    1. You are going to replace the Source Water Assessment Language located at the top of page 9.
      1. Go to Drinking Water Watch http://dww2.tceq.texas.gov/DWW/.
      2. Enter your PWS ID and select Enter.
      3. Select your PWS ID.
      4. In the first column of yellow text located at the top left corner of the page, click "Source Water Assessment Results."
      5. Look at the top table labeled "System Susceptibility Summary." Note if there are any contaminants listed as HIGH or if there are no contaminants listed as HIGH.
        1. If at least one contaminant listed as HIGH, use this text: The TCEQ completed an assessment of your source water and results indicated that some of your sources are susceptible to certain contaminants. The sampling requirements for your water system are based on this susceptibility and previous sample data. Any detection of these contaminants may be found in this Consumer Confidence Report. For more information on source water assessments and protection efforts at our system, contact [insert name of person to contact].
        2. If no contaminants listed as HIGH, use this text: The TCEQ completed an assessment of your source water and results indicate that our sources have a low susceptibility to contaminants. The sampling requirements for your water system are based on this susceptibility and previous sample data. Any detection of these contaminants may be found in this Consumer Confidence Report. For more information on source water assessments and protection efforts are our system, contact [insert name of person to contact].
        3. If there is no source water assessment results available for the system, use this text: A Source Water Assessment for your drinking water source(s) is currently being conducted by the TCEQ and should be provided to us this year. The report describes the susceptibility and the types of constituents that may come into contact with your drinking water source based on human activities and natural conditions. The information in this assessment will allow us to focus our source water protection strategies.
        4. If your system only purchases water, use this text: The TCEQ has completed a Source Water Assessment for all drinking water systems that own their sources. The report describes the susceptibility and types of constituents that may come into contact with your drinking water source based on human activities and natural conditions. The system(s) from which we purchase out water received the assessment report. For more information on source water assessments and protection efforts at our system, contact [insert name of person to contact].
    2. Add the name of the aquifer, lake, river, or reservoir that your system's drinking water comes from. This information can be added on page 9 of the report.
    3. Update the following Internet links on page 9:
      1. Replace the Source Water Assessment link with this one http://www.tceq.texas.gov/gis/swaview.  
      2. Replace the Drinking Water Watch  link with this one http://dww2.tceq.texas.gov/DWW/
    4. Create a table in the CCR to add your system's disinfectant residual (chlorine or chloramines) information. The table must include the following information:
      1. Disinfectant type and unit of measure,
      2. Year sampled,
      3. Average level,
      4. Minimum level,
      5. Maximum level,
      6. Maximum residual disinfectant level (MRDL),
      7. Maximum residual disinfectant goal (MRDLG),
      8. Violation (Yes or No),
      9. Likely Source of contamination - Water additive used to control microbes
    5. If your system was required to complete a Revised Total Coliform Rule (RTCR) Level 1 or Level 2 Assessment or received an RTCR violation you must include the information listed in CCR reporting requirements for RTCR.
    6. If you received water from another water system, your provider, and your system is on a reduced sample schedule you must include the provider information on your CCR.
    7. Review the CCR you created to make sure all the information is correct. We suggest comparing the CCR to the information located in Drinking Water Watch http://dww2.tceq.texas.gov/DWW/ and the CCR Checklist for Community Public Water Systems.
    8. The CCR Generator has a lot of blank space. You can delete the blank space to condense your report, this can save on printing costs.
    9. Deliver your CCR to your customers by July 1. Delivery requirements can be found at Distributing the Consumer Confidence Report.
    10. Fill out the Certificate of Delivery. Make sure to sign and date it. If you used the CCR Generator the Certificate of Delivery is the first page of the CCR.
    11. Save a copy of the CCR and Certificate of Delivery for your records.
    12. Mail a copy of your CCR and Certificate of Delivery to TCEQ by July 1.


Beginners Guide to the CCR

What the CCR is and how to put one together for your community water system.


Distributing the Consumer Confidence Report.

Make sure you are distributing the CCR correctly


Certification of the Consumer Confidence Report.

Ensure that you receive credit for your CCR.


Texas Drinking Water Watch

Use this searchable database of analytical results and compliance data to learn more about the quality of your drinking water and your public water system's compliance with state and federal regulations.

 

If you have questions concerning the CCR, please call the Drinking Water Quality Team at 512/239-4691 or email PWSCCR@tceq.texas.gov. When you contact the TCEQ please make sure that you reference the PWS Name and ID number.